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Japanese craftsmanship
for the kitchen of tomorrow
Reliable Japanese quality
Enjoy cooking!
Feel the sharpness
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znaki mac222

Free shipping from 350PN

* it does not apply to cash on delivery.

Shipment

1. MAC kitchen knives are shipped via the DHL or Inpost courier company (Paczkomaty).

2. From the moment the goods are shipped from the warehouse to the moment you receive the package, the period is usually 24-48 hours. The courier company does not deliver parcels on Saturdays, Sundays and holidays.

3. Personal collection is possible after prior arrangement by the customer at the company’s headquarters.

4. Shipments are covered by insurance up to the amount of the order.

5. In the case of payment by payment card, the order processing time is counted from the moment of positive authorization of the transaction.

6. In the case of payment by other means than cash on delivery, the shipping date is extended by the period between placing the order and the date the payment is credited to the store’s bank account.

7. If the shipment is cash on delivery, we ship the goods on the day we receive the order or the next day.

8. Free shipping from PLN 350 applies to prepaid orders, does not apply to cash on delivery.

If you have any additional questions, please contact us.

A detailed price list of courier services can be seen in the order summary.

DHL courier – 20 PLN

DHL courier on delivery – 29PLN

InPost parcel machine – 15PLN

InPost parcel machine on delivery- 15PLN

Returns

Every consumer has the right to return the goods within 14 days from the date of receipt of the shipment.

To do this, you should:

Call us (+48 733 804 975) or contact us by e-mail at sklep@macknives.pl
– or by post to the following address: 03-995 Warsaw, Ligustrowa 21G

The goods should be returned in their original packaging and must not be used.

We refund funds for returned products within 7 business days from the date of receipt of the shipment.

We kindly inform you that we do not accept shipments sent on delivery.

Parcels can be sent by courier, by post to the company address or to the InPost WAW21N parcel locker

( str. Bronowska 4, 03-995 Warsaw)

Sales Office:

str. Ligustrowa 21G 03-995 Warsaw
phone: +48 733 804 975
mail: biuro@macknives.pl

If you need help choosing knives, we'll help you

Provide your name and surname, telephone number and hours when we can contact you.

We only call back to the telephone numbers with the Polish area code +48.